Your brand is most likely sitting on a mountain of data. For years now, every time a customer has in
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Success in the newly digital-first commerce environment requires retailers to get smarter and more e
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At the beginning of 2020, no one expected the percentage of online retail sales to double in a matte
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Companies in APAC regard themselves as most advanced for customer engagement Almost a fifth of compa
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The Opportunity: Brands can have asynchro-nous conversations—where they can pop in and out of the ap
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If you’re in B2B marketing, I would challenge you to think outside the box and do things that no one
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To make relevant predictions for the year ahead, it’s vital to first have an understanding of what’s
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