How to Communicate with Your Customers During the COVID-19 Crisis
The worldwide panic of coronavirus is leaving big and small brands wondering what happens next and the best way to communicate with customers. Here are a few ways to win your customers’ trust during these crazy times: Use Your Site
Creating a public update on your corporate blog describing how you are coping with the situation and how your brand is helping its customers is always a good idea. Nancy Seeger shares some valuable tips on how to phrase your public messaging effectively
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