Top 30 successful chatbots of 2021 & Reasons for their success

Though hype about chatbots is increasing, chatbot failure stories continue to get more visibility as well. From Microsoft to Communist Party of China, we have listed examples showing that no one is immune to suffering from chatbot failures. However, success stories are rare and ambitious conversational interface designers need to study them because, for every hundreds of failures, there are only a few success stories.
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