Why 2021 will be the year of building customer relationships

While the pandemic wreaked havoc on 2020’s best-laid plans, the real question is that will we pick up steam from where we left in the pre-Covid era? As the pandemic edition shows little sign of ebbing away, marketing has emerged as the linchpin of a brands’ pandemic response. Marketers, are you ready to put 2020 behind you? Are you psyched up to put on something snazzy? Well, before the calendar switches to a new year, let’s set yourself up for success in 2021 and beyond? Without pretending
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