• Colby Renton
• 21 Jan, 2021

Pick your best product / service. Now, put yourself in your customer’s shoes: How easy it is to get what they need from you? That customer experience will make or break the sale … or the decision to even engage with sales in the first place. From finding answers to questions to emails that aren’t easily ignored, every touchpoint matters. And if one falls down, you’ve opened the door for your competition to score a closed-won opportunity at your expense. So, how do you build a world-class cust
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